We want you to absolutely LOVE your Bow & Drape design. If you’re not feeling it for any reason we will process a full refund or exchange (with FREE return shipping on domestic purchases) within 60 days of delivery for unworn garments with tags attached. This applies to all purchased made through bowanddrape.com. The following exclusions below apply:
Due to the nature of our customized products, we reserve the right to let customers know in advance of purchase if the design they create is final sale.
Unfortunately we are unable to accept returns or exchanges for items purchased at a physical retail partner location. For questions regarding Bow & Drape items purchased at one of our retail partners' locations, please consult their return policies directly.
**** SAMPLE SALE ITEMS ARE OFTENTIMES PREVIOUSLY WORN AND USED. DUE TO THE NATURE OF SAMPLE SALE ITEMS, ALL SAMPLE SALE ITEMS ARE FINAL SALE AND NOT ELLIGIBLE FOR RETURNS OR EXCHANGES OF ANY KIND.****
Contact us at firstname.lastname@example.org or 800.864.5797 to talk to one of our super helpful Bow & Drape team members if you have any questions!