**** Important policy update effective for all purchases made on 8/14/18 or later **** Due to the customized nature of our Bow & Drape products, all purchases of Bow & Drape items via bowanddrape.com or any purchases made via our official social media channels, including but not limited to Instagram and Facebook, are non-refundable and available for size exchange only.
We want you to absolutely LOVE your Bow & Drape design, so please reach out to us prior to placing your order if you have any questions at all!
The following exclusions apply:
Due to the nature of our customized products, we reserve the right to let customers know in advance of purchase if the design they create is final sale and not available for exchange.
Unfortunately we are unable to accept exchanges for items purchased at a physical retail partner location or via a partner website. For questions regarding Bow & Drape items purchased at one of our retail partners' locations, please consult their return policies directly.
**** SAMPLE SALE ITEMS ARE OFTENTIMES PREVIOUSLY WORN AND USED. DUE TO THE NATURE OF SAMPLE SALE ITEMS, ALL SAMPLE SALE ITEMS ARE FINAL SALE AND NOT ELIGIBLE FOR RETURNS OR EXCHANGES OF ANY KIND.****
Contact us at firstname.lastname@example.org or text us at (347) 269-3727 to talk to one of our super helpful Bow & Drape team members if you have any questions!